Shipping Policy
All the information about our world class shipping policy!
At RestRider, we prioritize a premium shipping experience to ensure your product reaches you as quickly and safely as possible. Below, you will find all the details regarding our shipping policies.
Shipping Options
- Free Express Shipping: Enjoy free shipping on all orders with RestRider! No hidden fees, no minimum purchase—just fast, reliable delivery straight to your door. Shop now and get your RestRider delivered for free, every time.
- Expected Delivery Time: We aim to deliver all orders within 5 business days from the date of dispatch.
- Potential Delays: While we strive for timely delivery, unforeseen circumstances (e.g., weather conditions, carrier delays) may cause your package to arrive later than expected. We appreciate your understanding and patience in such situations.
Fast Delivery Guarantee
We work with trusted carriers to ensure fast and reliable delivery. Most orders will arrive within 5 days, but in some cases, delivery may take longer. If your order hasn't arrived within 21 days from the dispatch date, please contact our customer service team, and we will promptly assist you.
Lost Package
- Refund Policy for Lost Packages: If your package is confirmed as lost by the carrier, you are eligible for a full refund or a replacement item. Please reach out to us, and we will resolve the issue swiftly.
Damaged Items
- Refund Policy for Damaged Items: If your item arrives damaged, please contact us within 7 days of receiving your package. We will arrange for a replacement or provide a full refund, depending on your preference.
No Delivery Within 21 Days
- Refund for Delayed Delivery: If your package has not been delivered within 21 days from the dispatch date, you are entitled to a full refund. Simply contact us, and we will process your refund promptly.
Customer Support
If you encounter any issues with your order or have questions regarding shipping, please don't hesitate to reach out to our customer support team at support@restrider.com. We are here to help and ensure your satisfaction with RestRider.