At RestRider, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you can return it within 30 days for a full refund.

How to Return an Item:

1. Request a Return: Contact our customer service team on our contact page to initiate your return. Please provide your order number and reason for the return.
2. Prepare Your Return: Package the item securely in its original packaging, including all accessories and documentation. Please ensure the item is in its original, unused condition.
3. Ship the Item: Follow the instructions provided by our customer service team for returning the item. You will be responsible for the return shipping costs unless the return is due to a defective product or a shipping error on our part.
4. Refund Processing: Once we receive and inspect the returned item, we will process your refund. Please allow up to 7-10 business days for the refund to be credited back to your original payment method.

Exceptions and Notes:

• Items returned after 30 days may be eligible for store credit only, at our discretion.
• Products that are damaged or missing parts not due to our error may not be eligible for a full refund.
• We reserve the right to refuse a return if the item does not meet the above conditions.

If you have any questions about our return policy or need further assistance, please feel free to reach out to our customer service team.

Thank you for shopping with RestRider!